Privacy Policy

1. Introduction

Spazietto ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS messaging, email communications, appointment reminders, and website analytics. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms of Service.

2. Information We Collect

Contact information

We may collect your first and last name, email address, phone number, and mailing address when you submit a form, request a consultation, book an appointment, or otherwise provide it to us.

Form submissions and project details

When you complete our consultation request form, we collect the details you provide about your project, your preferred contact method, and your preferred time to be reached.

Communications data

If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity related to SMS and email communications.

Usage and device information

We may use cookies, pixels, and analytics tools to collect information about how you use our website, which may include your IP address, browser type, pages visited, and interaction data.

3. How We Use Your Information

We use your information to:

• Provide consultations and the services you request, and offer customer support
• Schedule appointments and send appointment confirmations and reminders
• Send SMS and email communications that you have explicitly consented to receive
• Deliver projects and follow up on your consultation
• Improve our website and marketing performance using analytics
• Maintain compliance records related to consent and opt-outs
• Protect our business and users, including fraud and security monitoring

4. SMS Communications

If you provide your phone number and opt in, we may send you SMS text messages. This section describes our SMS practices:

• Opt-in: We send SMS messages only to users who have explicitly opted in (for example, by checking the SMS consent box on our consultation form).
• Message types: Appointment reminders, consultation follow-ups, project updates, and occasional promotions related to our services.
• Opt-out: You can opt out at any time by replying STOP to any message. We will send a confirmation and you will receive no further SMS messages unless you opt back in.
• Help: Reply HELP to any message for assistance, or contact us at (213) 716-1212 or info@spazietto.com.
• Message frequency and rates: Message frequency varies. Message and data rates may apply.
• No sharing of SMS data: We do not share your SMS opt-in data or your mobile phone number with third parties or affiliates for their marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Analytics

We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.

6. Third-Party Services

We do not sell your personal information. We may share information only with trusted vendors who help us deliver our services — such as SMS and email delivery providers, scheduling tools, customer support tools, and analytics providers — and only so they can perform services on our behalf. We may also disclose information if required by law or to protect the rights, safety, and security of Spazietto, our users, or others. If Spazietto is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction, and any successor will be required to honor this Privacy Policy. Information sharing with subcontractors that provide support services, such as customer service, is permitted; however, text messaging originator opt-in data and consent are excluded from all such sharing and will not be shared with any third parties.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

8. Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children.

9. Your Choices

You can opt out of SMS messages by replying STOP, unsubscribe from marketing emails using the unsubscribe link, and contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a new effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact:

Spazietto
910 S Broadway, Suite 600, Los Angeles, CA 90015
Phone: (213) 716-1212
Email: info@spazietto.com